WebComm Solutions

1. Log in at my.jive.com/PBX. You must have admin or super admin permissions. 2. Click Dial Plans in the left sidebar and then click the dial plan you w...

Call queues are used to place incoming calls in a queue and distribute them to participating agents. These can be customized to have agents be permanen...

Yes, you can record your own personal greeting or special marketing or holiday message. You can upload hold music as .mp3 or .wav files.

Absolutely! Star codes give you access to extra features and functionality regardless of the model of phone you’re using. These codes aren’t cryptic, but th...

While many phones have a messages button on them, some of them don’t or have difficult menu paths to access voicemail. These star codes allow you to quickl...

Line and Voicemail: This node allows you to send the call to the line's voicemail. It will follow any of the find me follow me settings set to that line...

No. WebComm Solutions will handle the conversion to your new system. Please do not contact your current carrier prior to the port order taking effect and th...

While many phones have a messages button on them, some of them don’t or have difficult menu paths to access voicemail. These star codes allow you to quickl...

Fax machines have been around a long time, and are a key piece of communication for many organizations. A virtual fax machine allows you to send and receive...

By default, your voicemail will greet your callers with an automated message (e.g. “The person at extension # is unavailable.”). By recording voicemail gree...