By default, your voicemail will greet your callers with an automated message (e.g. “The person at extension # is unavailable.”). By recording voicemail greetings, you can make this message much more personal and give specific instructions to your callers.

  1. Access the voicemail menu.
  2. Press 0 for Mailbox Options.
  3. Record the desired greeting type:
    1. Press 1 to record an Unavailable Message—this is the default and most common greeting used for a voicemail box.
    2. Press 2 to record a Busy Message—this alternate greeting can be recorded for system admins to use in a dial plan.
    3. Press 3 to record a Name—this greeting plays the recorded name followed by an automated message (only plays if no unavailable message exists).
    4. Press 4 to record a Temporary Message—when recorded, this message overrides any other voicemail greetings. In order to remove a temporary message it must be deleted.
  4. Follow the voice prompts to accept, review, or re-record the recording.