General

General FAQs for all types of providers

Are calls on VoIP secure?
Yes, we make sure that our systems are always secure on our end. In general, your VoIP phone system offers more security features than traditional landlines...
Fri, Mar 13, 2020 at 5:51 PM
Bandwidth requirements for VoIP/UCaaS service
80-100KBPs have shown to be the minimum Internet connection speed needed in order to have a quality phone call.             
Fri, Mar 13, 2020 at 5:52 PM
Can a VoIP service be used with a dial-up modem?
No. In order to take advantage of any VoIP service, you need a high-speed internet connection, such as Fiber, Cable or DSL.             
Thu, Feb 14, 2019 at 5:27 PM
Can I pick my own phone number?
Yes. During the sign up process, we give you the option of selecting your telephone number. However, depending on the circumstances, there may be limited av...
Thu, Feb 14, 2019 at 5:30 PM
Can I use my current phones and existing phone numbers?
In most cases, yes. We can discuss that very question when your WebComm Solutions representative meets with you. There is no additional cost for this initia...
Thu, Feb 14, 2019 at 5:31 PM
Do I need a computer to use a VoIP/UCaaS system?
No, the phone does not need a computer to function. The phones work independently from all other internet enabled devices.
Fri, Mar 13, 2020 at 6:58 PM
Do I need special equipment to use a VoIP phone service?
As with any VoIP service, you may need VoIP phones or a VoIP adapter. If you wish to use your existing on-premise PBX with a VoIP service, please consider o...
Fri, Mar 13, 2020 at 6:59 PM
Group Paging
Group Paging is a way for users to page a group of other users via the speakerphone on the phone. This is useful if you need to get the attention of all emp...
Wed, Feb 20, 2019 at 1:03 PM
How long does it take to make the switch to a VoIP/UCaaS system?
Typically, the switch takes about 2 to 3 weeks. This time period is strictly based on the amount of time it takes to port your number from your current carr...
Fri, Mar 13, 2020 at 7:03 PM
How reliable is VoIP?
As a technology in general, VoIP is extremely reliable. In years past, many devices, such as routers and switches did not support the strenuous requirement ...
Fri, Mar 13, 2020 at 7:04 PM