WebComm Solutions

There are many benefits to a cloud-based telephone system. Depending on your personal value perspective, some of the benefits may seem better than others. T...

Businesses of all sizes are moving to cloud-based telephone systems. Our clientele includes everything from national brands with hundreds of extensions, to ...

You can create a conference (3-way) call with other parties using the conference feature on your Polycom phone. A conference call can be created with an ac...

A dropped call is a call that ends before intentionally hanging up. You will usually hear either a fast busy signal or lost audio.  Types of Dropped Calls:...

A VoIP phone system operates as a hosted PBX using cloud-based communication technology. Traditionally, a PBX is a private telephone network in a building. ...

A softphone refers to the software (app) that is used to make calls through your VoIP service. It’s an application that completes phone calls. In contrast,...

In short, bandwidth refers to your network’s capacity to handle Internet traffic. Bandwidth describes the maximum data transfer rate of a network or Intern...

Computer traffic is the total volume of cells, blocks, frames, packets, calls, messages, or other units of data carried over a circuit or network, or process...

Latency is the amount of time it takes a packet of data to move across a network connection. When a packet is being sent, there is "latent" time, ...

The “Cloud” is a figurative term that refers to hosted or off-site data center servers. Typically, service providers have multiple centers, which work toget...